FAQ

 
Updated February 17, 2022
 

I bought race insurance but don't know where to file my claim. Where do I go?

In 2022, we added event insurance that our athletes could buy at registration. Here's the link to file a claim.

What is your refund policy?

We don't offer refunds for our races and we don't offer deferrals within 30 days of the race. We do have a policy that takes natural disasters into account. You can find that policy on refunds and deferrals here on the Scena Performance website. This policy was published in 2018 and edited for Covid in 2020. We recently updated it for clarity.

Is this a USAT Sanctioned event?
Yes, we are indeed a sanctioned event and your finish counts for points with USA Triathlon.
Where is parking?
There is race parking at Putah Area Campground at Lake Berryessa in Napa California.  
Where is the course? What is are the start times?
Look under Athlete Info at the course, maps, and schedule to be published in January.
Are the roads closed for the bike and run? Will I have to stop for traffic?
All roads are open during the race. You do NOT need to stop at intersections. Each intersection has a CHP Officer to stop traffic for the race.

Is there post-race food?

Yes, there will be light lunch served, with snacks. 

Are there awards?

Every finisher receives a custom medal. In addition, we have age group awards 3-deep.